SCORM Compliant Package-BSBDIV501 Manage diversity in the workplace Learner Resources (Q) Mapping to support the LLN

Mapping to support the LLN process and alignment of assessment outcomes to the ACSF

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURAFA003 Communicate effectively in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURAKA001 Use information technology systems AURAQA001 Contribute to quality work outcomes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy skills TAELLN806 Lead the delivery of adult language

operate and troubleshoot medium enterprise routers ICTNWK529 Install and manage complex ICT networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBDIV501 Manage diversity in the workplace Learner Resources (Q) Mapping to support the LLN* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.